Be aware, if shipping internationally, FBT Football Australia is not responsible for any import or custom duty charges that your country may charge. It is advised that you research your country's import regulations prior to proceeding with your order.
Orders are usually processed/dispatched within 1-2 full business days, but please allow an additional 3-5 business days for delivery within Australia. Delivery times may vary according to the location of your shipping address if not in a metropolitan area. Business days are Monday-Friday.
If you are not satisfied with your product that was purchased online, FBT Football Australia is willing to exchange it, providing the product is returned to us in its original condition (unworn, unwashed and with the tags still attached). The return must be received by FBT Football Australia within (10) ten days from dispatch. FBT Football Australia may exchange the item or refund the amount of the item.
To process a return, email firstname.lastname@example.org with a detailed explanation of the reason for return (eg. Incorrect size or faulty item) and include a copy of the invoice.
We will respond as quickly as possible with a return authorization and provide you with our return address. Unfortunately, We cannot accept returns not purchased online through FBT Football Australia. Please return your goods to place of purchase for assessment.